This is a CILT International CPD programme offered by the WiLAT Global Capacity Buidling Centre
Negotiation is a dialogue where two or more sides work together to reach an agreeable solution for all involved. It is a type of discussion to settle disputes and reach agreements between two or more parties. This compressed workshop explores concepts, the ground work required, the techniques to apply, the strategies to identify and reach mutual gain.
- Identify the basics of negotiation, the phases and skills needed.
- List the concepts and strategies and phases of negotiation
- Explain the types of bargaining techniques that can be applied to reach mutual gain
Dr Ogochukwu Ugboma PhD
Head of Department, Transport Management & Operations, School of Transport and Logistics, Lagos State University